strategicalDecision Practice
Privacy

Privacy Policy

Strategical respects the privacy of the people and organizations that use our website, Decision Lab, and related services.

This policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.

Effective: [Month Day, 2026]Last updated: [Month Day, 2026]
Draft — not for publication
Every item marked [CONFIRM BEFORE PUBLISHING] requires Strategical’s confirmation and legal review. Remove this notice once all placeholders are resolved.

Information we collect

Information you provide directly

Depending on how you interact with Strategical, this may include:

Name
Work email
Company
Job title or role
Contact-form submissions
Booking information
Newsletter signup information
Account information
Decision or strategic context submitted before or during an engagement
Documents, evidence, or other materials provided to support Decision Lab sessions
Feedback and support communications
Information you provide about a decision, business situation, strategy, customer issue, market question, or internal context may contain confidential or commercially sensitive information. Strategical uses this information to prepare for and deliver the requested service.

Information collected automatically

When you visit the website, we or our providers may collect:

IP address
Browser and device information
Referring pages and pages viewed
Session activity
Approximate location derived from IP address
Cookie or analytics identifiers

How we use information

We use the information described above to:

Provide and operate Strategical services
Prepare for Decision Sessions
Support Field Studies and Pressure Tests
Create Decision Briefs and related artifacts
Respond to inquiries and schedule meetings
Manage accounts and provide customer support
Improve product and service quality
Maintain the security of our services
Send communications you have requested
Send marketing communications where permitted
Comply with legal obligations

Decision context and business information

Strategical may receive business information when you:

Describe a consequential decision
Provide internal context
Upload supporting evidence or documents
Participate in a Field Study
Participate in a Pressure Test
Provide information used to configure simulated stakeholders

Strategical uses decision-context information to prepare, facilitate, and deliver the Decision Practice and Decision Lab experience requested by the customer.

AI systems and model training

Strategical uses third-party AI and infrastructure providers to operate parts of Decision Lab. Customer information may be processed by these providers solely to provide the requested functionality, subject to their applicable contractual and privacy terms.

[CONFIRM BEFORE PUBLISHING]
This section must state Strategical’s verified position on model training before the page goes live. Confirm, per provider: which categories of customer information are sent, whether that content may be used to train or improve models, and what opt-out or contractual protections apply. Publish exactly one of the following, only once verified — “Customer content is not used to train general-purpose models,” or “Certain providers may process content for service improvement as described in their terms.”

Service providers

Strategical uses vendors to support functions including website hosting, cloud infrastructure, analytics, scheduling, email, payments, customer support, authentication, AI processing, voice processing, and file storage.

These providers may process information only as needed to perform services on Strategical’s behalf, subject to their own contractual and privacy obligations.

Cookies and analytics

The website uses cookies and similar technologies that are essential to operating the site. If you allow Analytics in Cookie Settings, Google Analytics measures visits and pages viewed on public pages and may set analytics cookies. It does not run on staff CRM pages. You can turn Analytics off later in Cookie Settings to stop future measurement. Most browsers also allow you to block or delete cookies through their settings.

Email communications

Strategical may send booking confirmations, service-related communications, account notices, responses to inquiries, requested insight communications, and marketing communications where permitted.

You can unsubscribe from marketing communications at any time using the link in the message. Operational and service-related emails may still be sent where necessary.

How we share information

We may share information with service providers acting on our behalf, professional advisers, and legal or regulatory authorities where required by law. If Strategical is involved in a business transaction such as a merger or acquisition, information may be shared with parties to that transaction.

How long we keep information

We retain personal information only for as long as reasonably necessary to provide services, maintain business and legal records, resolve disputes, enforce agreements, and meet applicable legal obligations.

Decision-context materials may be retained for [defined period / duration of customer relationship / as agreed with the customer].

Security

Strategical uses reasonable administrative, technical, and organizational safeguards designed to protect personal and business information. No system can guarantee absolute security.

Your choices and rights

Depending on where you are located, you may have the right to access personal information we hold about you, correct it, request deletion, object to or restrict certain processing, withdraw consent where applicable, receive a copy of your information, and opt out of marketing communications.

Rights vary by jurisdiction. We will respond to verified requests as required by applicable law.

Children’s privacy

Strategical is intended for business users and is not directed to children.

International data transfers

Service providers may process information in countries other than the one in which you are located.

Changes to this policy

We may update this Privacy Policy as Strategical, its services, or applicable legal requirements change. The “Last updated” date above will reflect the most recent revision.

Privacy questions or requests

Strategical
Email: [privacy@strategical.ai — confirm address]

For non-privacy inquiries, use the contact page.