Privacy Policy

This section provides notice at or before the point of collection for California residents and other visitors.

We may collect the categories of personal information listed below. We use this information to provide and improve the Services, operate our website and platform, register and host webinars and events, communicate with you, process transactions, analyze engagement, secure our systems, and follow up with relevant information about Strategical.

We do not sell personal information. We do not knowingly sell or share personal information of individuals under 16.

If we use advertising, analytics, or tracking technologies in a way that is considered a “sale” or “sharing” of personal information under applicable California law, we will provide required notices and opt-out mechanisms.

Identifiers — Examples: name, email address, company, account login, IP address, online identifiers. Purposes: account creation, webinar registration, communications, support, security, analytics.

Professional or employment-related information — Examples: company, job title, business role, LinkedIn profile if provided. Purposes: lead qualification, event follow-up, sales outreach, personalization.

Internet or network activity — Examples: website pages visited, referring links, browser/device data, log data, feature usage. Purposes: analytics, security, product improvement, campaign attribution.

Commercial information — Examples: purchases, subscriptions, invoices, payment status, billing records. Purposes: payment processing, accounting, customer management, legal compliance.

User-generated content — Examples: company context, persona inputs, workshop sessions, Decision Briefs, decision records, intake responses, prompts, notes, documents. Purposes: providing AI-assisted platform functionality, workshops, outputs, customer support.

Event and webinar data — Examples: registration responses, attendance status, chat, Q&A, poll responses, engagement data, recordings if you participate. Purposes: webinar delivery, reminders, recording access, follow-up, analytics, event improvement.

Audio, visual, or electronic information — Examples: webinar recordings, submitted media, video/audio participation if enabled. Purposes: event delivery, recording access, training, quality improvement.

Inferences — Examples: product interest, event engagement, likely use case, decision type, lead score. Purposes: relevant follow-up, product improvement, sales qualification, customer experience.

We retain personal information for as long as reasonably necessary to provide the Services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

We collect information you provide directly, information generated through your use of the Services, and information we receive from third-party service providers.

Account and Contact Information: When you create an account, register for a webinar, request a demo, subscribe to communications, purchase a service, or contact us, we may collect your name, email address, company name, job title, phone number (if provided), LinkedIn profile or other professional information (if provided), account login credentials such as a password stored in hashed form, communication preferences, and form submissions and registration responses. If you sign in or register through a third-party provider, we may receive profile or authentication information from that provider.

Platform, Workshop, and Decision Data: When you use the Strategical platform, we may collect content and information you submit or generate through the Services, including company context; customer, buyer, or stakeholder personas; intake form responses; workshop questions and responses; Decision Lab sessions; Decision Records, Decision Briefs, summaries, and AI-generated outputs; notes, documents, prompts, assumptions, risks, or other materials you provide; and organization, workspace, or account-related content. This information may be associated with your account, company, workspace, or organization.

Event and Webinar Data: If you register for or attend a Strategical webinar, demo, workshop, or event, we may collect registration information (such as name, email, company, title, and registration responses), attendance status, chat messages, Q&A submissions, poll responses, engagement data, questions or comments you submit before, during, or after the event, and recording-related information.

Our webinars and events may be recorded. If you participate through chat, Q&A, audio, video, or other interactive features, your participation may be captured in the recording or related event records.

Please do not submit confidential, proprietary, sensitive, regulated, or highly confidential business information through public webinar registration forms, chat, Q&A, or other event features.

Usage and Analytics Information: We may automatically collect information about how you interact with our website and Services, including pages visited, features used, session duration, referring pages or campaign links, device and browser information, IP address, approximate location derived from IP address, log data, error reports, usage patterns, and campaign attribution data. We use this information to operate, secure, analyze, and improve the Services.

Payment and Billing Information: If you purchase a subscription, workshop, pilot, or other paid service, payment information may be collected and processed by our payment processor. We do not store full payment card details. We may retain billing records, invoices, transaction history, and related business records as required for accounting, tax, legal, and operational purposes.

We use the information we collect to:

Provide, operate, maintain, and improve the Services.

Create and manage accounts.

Deliver AI-assisted decision intelligence, persona insights, workshops, Decision Briefs, and related outputs.

Register you for webinars, demos, and events.

Send confirmations, reminders, recordings, follow-up resources, and event-related communications.

Respond to inquiries, support requests, and customer communications.

Process payments, subscriptions, billing, and related transactions.

Analyze usage patterns and improve product experience.

Personalize or improve website, product, webinar, and marketing experiences.

Communicate with you about Strategical products, services, events, updates, and offers.

Understand which channels, campaigns, posts, or emails led visitors to our website or registration pages.

Protect the security, integrity, and reliability of the Services.

Detect, prevent, or investigate misuse, fraud, security incidents, or technical issues.

Enforce our Terms of Use and other agreements.

Comply with legal, regulatory, accounting, and tax obligations.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or contacting us.

Strategical uses AI systems and third-party AI service providers to generate decision intelligence, persona responses, workshop outputs, summaries, and related insights.

Information you submit to the Services may be processed by AI systems to provide the requested functionality. We take reasonable steps to use AI providers and settings designed to protect customer data and prevent unauthorized use of submitted data for model training where applicable.

You are responsible for ensuring that you have the right to submit any information, documents, or materials you provide to the Services.

Do not submit confidential, regulated, sensitive personal information, trade secrets, or proprietary information unless you are authorized to do so and the use is appropriate for the Services.

We use third-party service providers to operate, deliver, secure, analyze, and improve the Services. These providers may process information on our behalf. Examples may include:

Stripe — Processes payments, subscriptions, billing, invoices, and related transactions. Stripe collects and processes payment information under its own privacy policy. We do not store full payment card details.

OpenAI and other AI providers — Power AI-assisted persona generation, workshop features, decision analysis, summaries, and related platform functionality.

Zoom — Provides webinar registration, event hosting, attendance tracking, webinar communications, chat, Q&A, and recording access.

Calendly — Allows visitors and registrants to schedule demos, walkthroughs, consultations, or follow-up meetings.

Resend or other email providers — Delivers transactional and operational emails, including account notices, invitations, password resets, reminders, and notifications.

LinkedIn — Supports event promotion, social engagement, campaign attribution, and professional outreach when visitors interact with Strategical content or register through LinkedIn-related links.

Analytics and website tools — Help us understand website usage, campaign performance, and product engagement.

Hosting, infrastructure, and security providers — Help host, secure, monitor, and operate the Services.

These third-party providers may have their own privacy policies and terms. We encourage you to review their policies when using services that interact with them.

We do not sell your personal information.

We may share information in the following limited circumstances:

Service providers and contractors: With vendors and processors who help us operate the Services, such as payment processors, email providers, webinar platforms, AI providers, hosting providers, analytics providers, security providers, and scheduling tools.

Your organization: If your account is part of a company, workspace, or organization, information associated with that workspace may be accessible to authorized administrators or users within that organization.

Event operations: With service providers needed to operate webinars, events, registration, reminders, attendance tracking, recordings, and follow-up communications.

Business operations: With professional advisors such as attorneys, accountants, consultants, or insurers where necessary for business, legal, tax, or risk-management purposes.

Legal compliance: When required to comply with applicable law, legal process, regulation, court order, or government request.

Protection of rights: When necessary to protect the rights, property, security, or safety of Strategical, our users, customers, partners, or others.

Business transfers: In connection with a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.

If we later use advertising, analytics, or tracking technologies that qualify as a “sale” or “sharing” of personal information under applicable California law, we will update this Privacy Policy and provide required opt-out mechanisms.

We retain information for as long as reasonably necessary to provide the Services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain appropriate business records.

In general:

Account information is retained while your account is active and for a reasonable period afterward.

Platform, workshop, persona, and decision data may be retained for the duration of your subscription or engagement and for a reasonable period afterward, unless deleted earlier under applicable terms or upon approved request.

Webinar and event registration records may be retained for follow-up, analytics, business development, and compliance purposes.

Usage analytics may be retained in identifiable, pseudonymized, aggregated, or anonymized form.

Billing and transaction records may be retained as required by tax, accounting, and financial regulations.

Recordings may be retained for event follow-up, internal review, training, marketing, or business purposes, unless deletion is required by applicable law or approved request.

Where appropriate, we may anonymize or aggregate information so that it no longer identifies you, and we may retain and use that information for analytics, product improvement, and business purposes.

We use cookies and similar technologies to:

Maintain your session and authentication state.

Remember preferences.

Understand how visitors use our website.

Analyze campaign and referral performance.

Improve website, product, and event experiences.

Support security and fraud prevention.

We may use referral links, campaign parameters, cookies, pixels, or analytics tools to understand which channels, posts, emails, or campaigns led visitors to our website or webinar registration pages.

You can control cookies through your browser settings. Disabling certain cookies may affect website or platform functionality.

Some browsers or extensions may send privacy preference signals. Where required by applicable law and technically feasible, we will honor recognized opt-out preference signals.

If you register for a webinar, download a resource, request a demo, create an account, purchase a service, or otherwise provide your contact information, we may send you relevant communications about Strategical, including event reminders, recordings, follow-up resources, product updates, and related offers.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or contacting us. Even if you unsubscribe from marketing messages, we may still send transactional or operational messages related to your account, purchases, security, events you registered for, or other Services you use.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for ensuring that information you submit to the Services is appropriate for the intended use.

Depending on your jurisdiction, you may have certain rights regarding your personal information, including the right to:

Access personal information we hold about you.

Correct inaccurate or incomplete information.

Request deletion of certain information.

Request a copy or export of your information.

Object to or restrict certain processing.

Withdraw consent where processing is based on consent.

Opt out of marketing communications.

To exercise these rights, contact us at privacy@strategical.ai.

We may need to verify your identity before fulfilling certain requests. Some information may be retained where necessary for legal, security, contractual, tax, accounting, or legitimate business purposes.

If you are a California resident, California law may provide you with certain rights regarding your personal information, subject to applicable limitations and exceptions.

Depending on the circumstances and whether the California Consumer Privacy Act, as amended by the California Privacy Rights Act, applies to Strategical, these rights may include:

The right to know what categories of personal information we collect, use, disclose, sell, or share.

The right to request access to personal information we have collected about you.

The right to request correction of inaccurate personal information.

The right to request deletion of certain personal information.

The right to know the categories of third parties to whom personal information is disclosed.

The right to opt out of the sale or sharing of personal information, if applicable.

The right to limit the use and disclosure of sensitive personal information, if applicable.

The right not to be discriminated against for exercising privacy rights.

Strategical does not sell personal information. We do not knowingly sell or share personal information of individuals under 16.

We may disclose personal information to service providers and contractors for business purposes, including website hosting, analytics, webinar registration and delivery, email delivery, payment processing, scheduling, customer support, security, and AI-enabled platform functionality.

To submit a California privacy request, contact us at privacy@strategical.ai. We may need to verify your identity before responding to certain requests.

You may designate an authorized agent to make a request on your behalf where permitted by applicable law. We may require proof of authorization and may also require you to verify your identity directly with us.

We do not intentionally require sensitive personal information to use most Services. Please do not submit sensitive personal information, regulated data, highly confidential business information, trade secrets, health information, government identifiers, financial account details, or similar sensitive materials unless specifically requested, appropriate for the Services, and authorized by your organization.

If we collect or process sensitive personal information in the future, we will do so only as permitted by applicable law and will provide any required notices or rights.

The Services are not directed to children under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will take reasonable steps to delete it.

Strategical is operated from the United States. If you access the Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other jurisdictions where we or our service providers operate.

By using the Services, you understand that your information may be processed in jurisdictions that may have data protection laws different from those in your location.

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.

When we update this Privacy Policy, we will revise the “Last updated” date above. If changes are material, we may provide additional notice, such as by posting a notice on our website or sending an email.

The updated Privacy Policy applies after it is posted or otherwise communicated, as permitted by applicable law.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Strategical — Email: support@strategical.ai